Gift cards cannot be used to purchase other gift cards.
Discount offers do not apply toward gift cards.
2. Delivery
Gift Cards will be delivered electronically via email to the recipient's email address provided at the time of purchase.
3. Expiration and Fees
Gift cards do not expire and have no maintenance or service fees.
4. Balance Inquiry
To check your gift card balance, visit the Gift Card Balance Page using the link sent to you in your original gift card email or contact our customer service team.
5. Refunds and Returns
Gift cards are non-refundable and cannot be exchanged for cash or credit, except where required by law.
If items purchased with a gift card are returned, the refund will be issued in the form of a store credit or another gift card.
6. Lost or Stolen Gift Cards
HeatTrak is not responsible for lost, stolen, or unauthorized use of gift cards. Treat your gift card like cash.
7. Limitations
Gift cards cannot be used to pay for any orders that include a subscription service.
Gift cards may be used in combination with discount codes or promotional offers unless otherwise stated.
8. Fraud
HeatTrak reserves the right to refuse, cancel, or hold for review any gift cards or orders suspected of fraud or misuse.
9. Customer Service
For any issues or questions regarding gift cards, please contact our customer service team by phone at +1 (888) 586-4904 or by email at questions@heattrak.com.
10. Changes to Policy
HeatTrak reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page.
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Early Bird Sale Terms & Conditions
Discounts are automatically applied at checkout and are based on the order subtotal before taxes, shipping, and other charges. Offers may not be combined with any other promotion, discount, coupon, or special pricing, and cannot be applied to previous purchases. Promotion valid from July 23, 2026 at 12:00 AM ET through August 7, 2026 at 11:59 PM PT.
EARLYBIRD20: Save 20% on eligible residential snow melting mats and select accessories.
EARLYBIRD15: Save up to 15% on eligible HeatTrak PRO® Industrial Snow Melting Mats and select accessories, subject to the following conditions:
Offer is available only for orders shipped to a residential address.
Discount applies to a maximum of three (3) HeatTrak PRO Industrial Snow Melting Mats per order.
HeatTrak reserves the right to verify eligibility and to refuse, cancel, or limit any order that does not meet the requirements of this promotion.
Commercial, industrial, reseller, distributor, government, institutional, or other non-residential purchases are not eligible for this offer.
Additional Terms: HeatTrak reserves the right to modify or discontinue this promotion at any time without notice. Void where prohibited by law.
