HeatTrak Gift Card

Gift Card Policy

1. Purchase and Redemption

• Gift cards can be purchased online at https://heattrak.com/products/gift-card and are available in various denominations.
• Gift cards are redeemable online only at https://heattrak.com.
• Gift cards cannot be used to purchase other gift cards.
• Discount offers do not apply toward gift cards.

2. Delivery

• Gift Cards will be delivered electronically via email to the recipient's email address provided at the time of purchase.

3. Expiration and Fees

• Gift cards do not expire and have no maintenance or service fees.

4. Balance Inquiry

• To check your gift card balance, visit the Gift Card Balance Page using the link sent to you in your original gift card email or contact our customer service team.

5. Refunds and Returns

• Gift cards are non-refundable and cannot be exchanged for cash or credit, except where required by law.
• If items purchased with a gift card are returned, the refund will be issued in the form of a store credit or another gift card.

6. Lost or Stolen Gift Cards

• HeatTrak is not responsible for lost, stolen, or unauthorized use of gift cards. Treat your gift card like cash.

7. Limitations

• Gift cards cannot be used to pay for any orders that include a subscription service.
• Gift cards may be used in combination with discount codes or promotional offers unless otherwise stated.

8. Fraud

• HeatTrak reserves the right to refuse, cancel, or hold for review any gift cards or orders suspected of fraud or misuse.

9. Customer Service

• For any issues or questions regarding gift cards, please contact our customer service team by phone at +1 (888) 586-4904 or by email at questions@heattrak.com.

10. Changes to Policy

• HeatTrak reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page.