Activate Your HeatTrak Warranty

Thank you for purchasing HeatTrak Snow & Ice Melting Mats!
At HeatTrak, we stand behind our North American made mats and all our products by offering a 2-year warranty from the date of purchase.

To activate your 2-year warranty, simply fill out the form below:

HeatTrak's Customer Service Team

Need help or additional support?
Our team is ready to answer all your questions or troubleshoot any issues. Email us at questions@heattrak.com or call 888-586-4904 M-F 9am-5pm ET.

Keep Your Mats Healthy & Thriving by checking out this handy care guide.

To view our warranty click here.

See Why These Happy HeatTrakers Joined the #NoShovel Club

I have been adding one or more HeatTraks a year to my homes to reduce or eliminate my snow and ice removal services/chores. They are very simple to install and work as advertised. They give me peace of mind to ensure safety for guests and delivery services.

Donna K. - Verified Buyer

Work as shown, I was skeptical but we have repeatedly received over 6 inches of snow each storm this year, and these mats remain clear. They are placed on our wood deck, and we've had a lot of ice, the mats are keeping the walkway free of ice and are often completely dry.

Beth S. - Verified Buyer

Great customer service. They honor their warranty with no hassle what so ever. I love not having to worry about ice on my steps. The peace of mind is worth the price of these mats!

Janet H. - Verified Buyer

Outstanding product. I have 3 mats that clear the way from our door to a hot tub and our feet stay warm without shoveling!

Justin W. - Verified Buyer

Great product. HeatTrak stands behind their product and is speedy to send out a replacement. They have impeccable customer service. American made!!!

roebuckbill - Verified Buyer

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Need a little inspiration?

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