FAQs for Residential Snow Melting Mats
What is the difference between the Residential and PRO Snow Melting Mats?
There are three main differences between Residential and PRO Snow Melting Mats
- Material Type: The rubber material used for the Industrial Mats is more durable than the thermoplastic material used in the Residential Mats. As a result, the Industrial Mats are better suited for high traffic areas with hundreds of people walking on them every day. The Residential Mats are meant to handle a few people a day.
- Size of Mats: The Residential Mats come in a variety of sizes perfect for the use-by-location (Walkway Mats: 20x60, 30x60, Stair Mats: 10x30, 10x48, 10x60). These sizes are sized for residential use and are likely be too small for most industrial applications. The Industrial Mats come in a variety of lengths and widths and can be made in custom sizes (see below for more details on size).
- Connection: In contrast to the Residential Walkway Mats that need to be daisy-chained together to cover large areas, the Industrial Walkway Mats come in large enough sizes to cover large sections of walkways without the need for multiple connector cables. For example, to cover a 20 foot long walkway with the Residential Walkway Mats, you will need 4 mats - each with a connector cable to allow them all to operate on a single plug. With the Industrial Walkway Mats, you can purchase 1 mat that is 20' long and have no connector cables along the walkway. This is preferable to the safety conscious maintenance professional. (Note: the Industrial Stair Mats do daisy-chain together as the connectors lie off to the side of the stair case and are not a safety hazard.)
HeatTrak was named a winner for both Safety and Exterior Maintenance categories for the 2022 Maintenance Innovation Awards. Learn more.
How much does it cost to run a HeatTrak Mat?
Do I roll the mats up after each use or can they be left outside throughout winter?
Do I leave the mats on all the time?
Will the mats wear out if I leave them on for the entire winter?
Can the mats be automatically controlled?
- Remote Control with Outlet – Operate your mats with one click from inside your home. Our Wireless remotes are outdoor-rated and perfect for those who want to turn their mats on and off by remote control.
- Smart Home Wi-Fi Enabled Outlet – Our Wi-Fi Smart Home Device is perfect for those who power their lives through their Smart Phones & Smart Home Speakers. Through an app on your phone, you can control your mats ensuring your home is always free of snow of ice – even when you’re not there. Great for vacation homes and rental properties.
- Inline Thermostats – With our inline Thermostat Extension Cable, your mats will automatically turn on when the temperature drops below 35-degrees. An LED indicator light shines when the thermostat is activated.
What if I do not have an electrical outlet?
How many mats can plug into a single outlet?
What type of voltage do I need to operate the mats?
Will the mats work if plugged into a GFCI (Ground Fault Circuit Interrupter) outlet?
How many stair mats can be connected with one plug?
How hot does the mat get?
Do I turn the mat on before it snows or after it snows?
How long does it take to melt the snow?
Will snow melt beyond the perimeter of the mat?
The mats heat to 40º above ambient temperature, which creates enough heat to evaporate the snow on (and in some cases around) the mats, depending on how long the mats have been on and the surface on which the mats are placed.
What happens to the water when the snow melts?
Are the mats dangerous?
Can the mat be secured to the ground?
What size are the grommet holes?
Can I drive on the mats?
How long is the electrical cord?
Can I use an extension cord?
How much do the mats weigh?
Where are the mats made?
How long is the warranty?
How do I store mats in the summer months?
All HeatTrak Mats can either be rolled up or laid flat to store. Prior to storing your mats inspect all electrical cords, plugs, external thermostats, and remote control devices to ensure all are in working order and not damaged. If replacements are required, order accordingly. Mats should be cleaned with a mild dish detergent and scrub brush to remove dirt, salt, or any other debris. Hose the mats down and allow to air dry. Make sure any connector fittings are secured with caps or electrical tape to prevent ingress of water or moisture. Mats should be stored in a location where the cords and plugs cannot be cut or damaged. If you are rolling your mats for storage, the grit surface should always be on the outside and the smooth rubber on the inside. This will prevent the ends of the mat from curling.