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HeatTrak 3641 Clearview Parkway Doraville, GA 30340
Call Us: (888) 586-4904
Phone Hours: March 1st - September 1st (9am to 4pm) September 1st - March 1st (8am - 6pm)
To check the status of your order, to track your package, or to inquire about the status of your refund, email us here: Status@heattrak.com
If you are encountering any problems with your mats, such as mats aren’t heating, turning on, or connecting properly, email us here: Troubleshooting@heattrak.com
To get help with returning parts of your order, exchanges, replacements or refunds, or to find out if your mats are valid under warranty, email us here: Returns@heattrak.com
For questions related to purchasing HeatTrak mats, or for help with customizing your own solution, or if you need a quick answer before you purchase, email us here: Sales@heattrak.com